Team Lead Indoor Sales with German
For our client, a leading global supplier of innovative technical textiles, we are looking for a Team Lead Indoor Sales.
Managing the delivery of high-quality Indoor Sales services across EMEA entities in scope;
Managing the Indoor Sales and/or Customer Service processes;
Being responsible for recruiting, people development and performance management for a team of approx. 15 employees;
Coaching team members, seting goals, steer skill development, develop individual action plans and train team as needed;
Being responsible for on-boarding and training of new employees;
Supporting the implementation of strategic Indoor Sales EMEA-wide projects;
Implementing and monitoring Indoor Sales Policies & Procedures;
Supporting internal and external Audits;
Ensuring support for end – to – end Indoor Sales processes.
4+ years of experience working in a SSC or Business Process Outsourcing environment, including 2+ years in a managerial role;
Would be a plus relevant experience in relation with Customers Relations;
Bachelor Degree (Diploma in a technical and/ or economical field will be an asset);
Fluent in English and German languages;
Strong experience in IT related systems (Windows, MS Office, Internet Explorer, Outlook, SAP);
Hands-on experience in SAP;
Very good experience in task reallocation and transitions;
Fact-driven and strong analytical skills, high ambition and high customer orientation.