Profile Number:

PR/020504

Date:

14.01.2021

Location:

Bucuresti Sectorul 3

Job Profession:

Information Technology

Job type:

full-time

Operations Delivery Specialist

Company description

For our client, a big American software company, the largest software producer in the world, with over 90.000 employees in more than 100 countries, we are looking for a Operations Delivery Specialist for 12-18 months contract

Description


Maximizing compliant sales by delivering Global Operations Services from deal consultancy to contract closure across the Lead to Order process;
Ensuring ongoing accuracy of the contract/order/engagement through delivery lifecycle working with relevant roles on contract amendments & order maintenance to ensure compliant operations;
Supporting the business displaying an appropriate level of businesses, tools and process knowledge;
Ensuring accurate, compliant and on-time approval and dispatch of Invoices / credits /payments including management of all system data impacting billing/pay-out;
Monitoring & management of key billing and able to provide insights on billing blockers;
Collaborating with key business stakeholders to track deal status & arrival patterns;
Supporting communication plans and expectations to business stakeholders;
Driving process improvement and seek opportunities to increase agility by identifying future needs to evolve processes, services, and solutions, to address compliance gaps and drive simplification;
Using subject matter expert (SME) knowledge, and independent judgment and discretion, to identify and manage stakeholders to drive clarity and simplification across the business
Performing Tool support, reporting and driving reporting and monthly insights.

Requirements


2 years experience in delivery support or operations;
Excellent communication skills;
Analytic and reporting skills;
Self-going and independent;
Fluent in English language.

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