Strategic Business Support for Partner Management
For our client, a big American software company, the largest software producer in the world, with over 90.000 employees in more than 100 countries, we are looking for a Strategic Business Support for Partner Management for 18 months contract.
Cultivating and deepening relationships with company's partners;
Partnering closely with Area Partner Leads, Services Practice Leaders, Domain Delivery Teams, and Partner Sales Leads to develop a robust strategic supplier ecosystem for the subsidiary;
Being responsible for driving both short term and complex/long term supplier/partner management strategies for the Azure Cloud;
Managing escalations effectively and taking issues to closure proactively and providing feedback both to Suppliers and company's internal teams;
Supporting that standard lists of partners are available for the various onshore subcontractor delivery scenarios by geography, in collaboration with the partner procurement team and field sales teams (Area/Sales);
Developing and supporting standard processes, rating maintenance for engagement of partner subcontractors within SI Domain, in collaboration with partner procurement team;
Driving clear communication and guidance for Partners and External Contractors/Subcontractors through standardized templates and an always up to date FAQ document;
Supporting EMEA Partner Lead with all operational Excellence tasks;
Acting as SPOC to asks, escalation and collaboration.
Proven stakeholder management skills, especially in a matrix organization;
Experience evaluating work breakdown structures, cost estimations and resource loading
Knowledge and understanding of the financial and operational functions of a delivery organization (i.e., budget, time keeping, optimizing cost, escalation processes, invoicing, capacity management);
Analytical mindset with the ability to define metrics, reports, interpret results, and make recommendations on appropriate courses of action;
Excellent communication, collaboration, organizational, time management, presentation, and writing skills;
Proactive, self-motivated, and team-oriented with strong capabilities to lead and thrive in a multicultural enviroment.