Intune Support Engineer
For our client, the largest American software producer in the world, we are looking for an Intune Support Engineer for 18 months contract.
Solving technically, complex problems while working with the company's most strategic enterprise customers;
Being responsible for the customer support experience;
Troubleshooting and solving customer technical issues;
Sharing best practices and transparency within and across teams;
Identifying cases that require escalation (either technically or strategically).
Customer support experience;
Confident in reading, writing and speaking English + German/French/Italian/Spanish/ other language;
Knowledge and background on Microsoft Intune/ Microsoft Endpoint Configuration Manager (SCCM);
Knowledge of MDM platforms (vmware Airwatch, MobileIron, Maas360 etc);
Group Policy configuration, Software and Patch Management, Operating System Deployment;
Configuration of client endpoints and endpoint management.