Customer Service Specialist with German
For our client, a leading global supplier of innovative technical textiles for a broad range of markets and applications such as apparel, automotive, building interiors, building materials, healthcare, energy, filter media, shoe and leather goods, we recruit Customer Service Specialist with German.
Control of customer master data in SAP;
Commercial check of orders (pricing, description, material, lead time);
Order processing and monitoring;
Handling of order modifications (quantity, price, delivery date; delivery address, VAT);
Support the Export control;
Processing of commercial claims and returns;
Ensuring of the necessary QA requirement /actions;
Clarifying of all kinds of questions from customers, sales department office and external staff, TSS;
Coordination of necessary changes from our side with the subsidiary;
Booking of material-intake, manually billing.
Bachelor Degree (Diploma in economical field will be an asset);
Working experience in a Commercial related field;
Very good knowledge of the commercial order entry and processing;
Fluent English and German (written and spoken);
Strong experience in IT related systems (Windows, MS Office, Internet Explorer, Outlook, SAP);
SAP experience would be a plus;
Fact-driven and strong analytical skills, high ambition and high customer orientation;
Good Communication skills;
Ability for teamwork.