Profile Number:

PR/022120

Date:

10.05.2022

Location:

Romania

Job Profession:

Management

Job type:

full-time

Operational Support for Partner Management

Company description

For our client, the largest software producer in the world, with over 90.000 employees in more than 100 countries, we are looking for a vendor Strategic Business Support for Partner Management.

Description


Support to build an AC&AI Domain capacity and capability plan with requirements for these resources in collaboration with GCM and AC&AI TZ leadership;
Orchestrate and support sourcing and contracting of resources based on needs from approved partners in accordance with standard agreements in collaboration with partner procurement teams;
Support in onboarding and Readiness/accreditation of these resources prior to the delivery;
Monitoring and managing productivity and profitability of these resources in collaboration with the PRMs functions supporting the AC&AI domain. (Utilization reporting);
Monitoring and managing performance to correspond to values and policies through the partner supplying these resources;
Ensuring that these resources comply with the required AC&AI delivery operational practices;
Support that standard lists of partners are available for the various onshore subcontractor delivery scenarios by geography, in collaboration with the partner procurement team and field sales teams (Area/Sales);
Develop and support standard processes, T&C's and rates maintenance for engagement of partner subcontractors within SI Domain, in collaboration with partner procurement team;
Drive clear communication and guidance for Partners and External Contractors/Subcontractors through standardized templates and an always up to date FAQ document;
Support EMEA Partner Lead with all operational Excellence tasks and act as SPOC to asks, escalation and collaboration.

Requirements


Proven stakeholder management skills, especially in a matrix organization;
Ability to effectively prioritize and coordinate multiple work streams of activities;
Knowledge and understanding of the financial and operational functions of a delivery organization (i.e., budget, time keeping, optimizing cost, escalation processes, invoicing, capacity management);
Experience evaluating work breakdown structures, cost estimations and resource loading;
Ability to develop strong, productive relationships with colleagues and management to meet targeted objectives;
An analytical mindset with the ability to define metrics, reports, interpret results, and make recommendations on appropriate courses of action;
Excellent communication, collaboration, organizational, time management, presentation, and writing skills;
Proactive, self-motivated, and team-oriented with strong capabilities to lead and thrive in start-up type organizations;
Early escalation prevention due to fast response and awareness towards the EMEA Partner Lead ;
Effective conflict management and resolution without avoidance;
Drive for results through clear guidance and available processes and documentation;
Ability to deliver on operational excellence requirements for role;
Communicate effectively at executive and IC levels internally and externally..

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