Profile Number:

PR/021122

Date:

22.07.2021

Location:

Bucuresti

Job Profession:

Information Technology

Job type:

full-time

Support engineer

Company description

For our client, the largest American software producer in the world, we are looking for an Intune Support engineer for 18 months contract

Description


Solving technically, complex problems while working with the company's most strategic enterprise customers;
Being responsible for the customer support experience;
Troubleshooting and solving customer technical issues;
Sharing best practices and transparency within and across teams;
Identifying cases that require escalation (either technically or strategically)

Requirements


Customer support experience
Confident in reading, writing and speaking English + German/French/Italian/Spanish/ other language;
Knowledge and background on Microsoft Intune/ Microsoft Endpoint Configuration Manager (SCCM)
Knowledge of MDM platforms (vmware Airwatch, MobileIron, Maas360 etc);
Windows Networking
Group Policy configuration, Software and Patch Management, Operating System Deployment
Configuration of client endpoints and endpoint management

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