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Logistics & Customs Support Specialist
Company description
For our customer, a solutions provider to the emerging cross border e-commerce platforms industry, we are looking for a Logistics & Customs Support Specialist.
Description
Performing data entry into ERP systems and logistics-related tools, ensuring accuracy and consistency of information;
Inputting and maintaining data in logistics planning files and operational systems;
Reviewing and verifying administrative and customs-related documents with attention to detail;
Preparing customs declarations and transit documentation (without submission), ensuring completeness and compliance for further validation;
Assembling and organizing all required information and supporting documents for customs processing;
Tracking goods and maintaining accurate records of shipments and logistics flows;
Managing professional email communication with internal teams and external partners;
Preparing documentation and files for operational teams and business partners;
Providing basic customer support, including follow-ups, status updates, and document requests;
Archiving documents in both digital and physical formats, ensuring traceability;
Supporting operational departments with administrative and pre-processing activities;
Preparing documentation for customs and VAT audits, ensuring accuracy and compliance with legal requirements.
Requirements
Previous experience in logistics, customs, or administrative operations;
Strong attention to detail and ability to work accurately with documents and data;
Excellent written and spoken English skills (mandatory);
Chinese language skills representing a strong advantage;
Good computer skills, including Microsoft Office tools (Excel, Outlook, Word);
Ability to learn ERP systems and logistics tools;
Being organized, reliable, and comfortable working in a structured, process-driven environment.
