Profile Number:

PR/022498

Date:

15.09.2022

Location:

Remote

Job Profession:

Telecommunication

Job type:

full-time

Customer Support

Company description

For one of our clients, a multi-national rail and multimodal freight forwarder, we are looking for a Customer Support.

Description


Ordering and monitoring train runs in consultation/cooperation with various national and international rail transport companies;
Monitoring (track & tracing) and dispatching of trains and individual wagons;
Maintaining relationship with the customer regarding the progress of his transports;
Verifying application/compliance with safety regulations (RID; SMGS) for all organized transports.

Requirements


Fluency in English and German is required;
Knowledge of rail logistics is desirable;
Previous experience in a similar position;
Flexible and dynamic thinking, customer-oriented attitude.

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