Profile Number:

PR/020935

Date:

10.06.2021

Location:

Brasov

Job Profession:

Commerce

Job type:

full-time

Customer Support Representative

Company description


For our client, a pioneer in exceptional customer care and support, we are looking for an enthusiastic Customer Support Representative.

Description


Providing phone support by answering inbound customer requests or inquiries concerning services, products, equipment and billing;
Assisting customers with appropriate solutions based on existing procedures;
Providing inbound and outbound calls based on request;
Performing upselling and cross-selling activities as per the client need;
Adapting to different cultural values and pursue improving cultural-specific interpersonal skills.

Requirements


Previous experience in Customer Service;
Advanced level of English - C1;
High school diploma required.

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