Customer Support Representative
For our client, a pioneer in exceptional customer care and support, we are looking for an enthusiastic Customer Support Representative.
Providing phone support by answering inbound customer requests or inquiries concerning services, products, equipment and billing;
Assisting customers with appropriate solutions based on existing procedures;
Providing inbound and outbound calls based on request;
Performing upselling and cross-selling activities as per the client need;
Adapting to different cultural values and pursue improving cultural-specific interpersonal skills.
Previous experience in Customer Service;
Advanced level of English - C1;
High school diploma required.