Global Lead for Unified Communication
For our company, a global automotive, electronics and power tool industry, experts in interactive mechatronics, we are looking for a Global Lead for Unified Communication for their new SSC project.
Working in the global IT-Infrastructure team within the Company's Group;
Being in charge of and leading the global team of specialists for Unified Communication services;
Defining the strategic direction for the service areas Telephony, Collaboration, Mobile communication, and translating the business requirements in service solutions;
Defining the service roadmap per service area, all services which are provided by the respective technical solution/s, and the successful and stable integration into the company system landscape;
As part of the overall service ownership, you are working closely with internal and external contacts to evaluate and define the technology roadmap, by evaluating vendors and service offerings on the market;
Consulting the global company's IT leadership team, and the local IT teams in our subsidiaries on any aspect of your service area;
Defining the service processes, implementing them with the global and local teams, and making sure that operational requirements are fulfilled;
Being able to manage, with your global and local teams, your services in full scope, including technology, commercially and service offering.
Degree with main focus on computer science, business informatics or a comparable specialization;
At least five years of experience in communication service areas;
Knowledge of either CISCO-CM, MS Skype-for-business, or comparable solutions is a must;
Operational experiences in hybrid communication solutions is beneficial;
Proven leadership experiences, either in functional teams, in project teams or as a direct lead;
Experiences in Project Management (PRINCE2), self-managed working style, ability to lead, manage and to contribute within service areas;
Ability to work in international teams;
Readiness for occasional international business trips;
Excellent spoken and written English skills.
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