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Marketing & Advertising

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Digital Project Manager & Support with French

Descriere Companie

For our client, a French digital publishing agency that helps companies create engaging rich media publications, we are looking for a Digital Project Manager & Support.


Responding to customer queries in a timely and accurate way, via phone, email, or chat;
Identifying customer's needs and helping them with the use of our software-specific features and informing them about new features and functionalities;
Following up with customers to ensure their technical issues are resolved;
Assisting team members and Sales Managers on a prompt, efficient, and timely basis;
Analyzing and reporting product malfunctions and updating the internal database with information about technical issues and useful discussions with customers.


Good knowledge of the Office package;
Advanced knowledge of French (B2);
Good knowledge of English;
Work experience (preferably technical role, or experience in marketing/communication in a digital/media agency) - advantage;
Excellent communication skills, team player, proactive and creative.

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