Număr Profil:

PR/024209

Data:

14.05.2024

Locație:

Hybrid

Profesie Job:

Food & Beverages

Tip Job:

full-time

Customer Service Representative

Descriere Companie

For our client, a global producer, promoter, and supplier of natural ingredients, ingredient systems, and integrated solutions for the food and beverage industry, we are looking for a Customer Service Representative.

Descriere

Creating sales orders in SAP;
Modifying sales orders including over- and under-completion;
Creating sales orders for customer calls from contract order requests (volume/price);
Following the established process to execute order cancellation and quantity change;
Communicating directly with the customer;
Obtaining missing information for order entry (template/tickets);
Contacting the customer if the minimum order quantity in the PO is below the agreed quantity;
Following up payment orders (after 10 days, reassignment to the internal sales support service);
Confirming the order within the date range;
Creating rework orders (aligned with ISS);
Managing delivery blocks including reporting;
Preparing export documents.

Cerințe

University Studies;
Minimum 2 years of experience in a similar role;
Advanced English (written and spoken), conversational German is an advantage;
Good knowledge of SAP and Microsoft Office;
Excellent communication, organization, and adaptation skills.

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